From unhealthy and even dangerous humidity levels in residential units to a fog of dust in the parkade, residents, yet once again, have very good reason to complain to their Board of Directors. (Not to mention continuing repeated failure of domestic hot water supply, insufficient perimeter heating, etc.)

Humidity levels during the winter over the last few years, often fall to 10% or less since the removal of the residential humidification system. As for dust levels in the parkade, these have also become extreme, unhealthy, and totally unacceptable. The resulting health hazard is equally harmful to the low humidification levels within condominium units. You can wash your car one day, only to find it covered with a layer of dust the following day. As residents use the parkade 24 hours per day, lack of address to this very serious condition is certainly most disrespectful of our residents on the part of both management and more importantly, the Board of Directors.

The continuing reduction and neglect of residential services in our building requires  meaningful action. The lack of responsible attention of residential Board members to these ongoing issues has serious negative impact on their fellow residents.  These issues have now reached a most troubling level. It is preferable that the Board act promptly as opposed to residents having to act on their own initiative to seek address of these issues.

The Corporation and board members are clearly exposing themselves to liability for the neglect of these serious conditions. While the board may simply provide their usual response that residents are always complaining about something, they should be showing respect for their fellow residents and their concerns. Duty of care is fundamental responsibility of Board members along with many other legal obligations to our residents.

For many years, the parkade floor was washed twice a month during the winter months to remove the great amount of sand being tracked in by vehicles and the resulting dust in the air. Now, we are lucky to have the floor washed even once during the entire winter. Given this neglect of what should be normal and regular maintenance, a much more extensive effort is required in order to remove the accumulated build up of dirt and debris which has now been allowed to cake to much of the parkade surface area. This further neglect of required maintenance will of course result in a totally unncessary cost to residents. This is of course not acceptable.

We have a similar problem with our residential hallways. The current caretaker has been here nearing five years and the hallway carpets have never been shampooed! Again, these carpets were previously shampooed every year in both the spring and in the fall. The recently installed carpets have become stained on a number of floors and there has been no effort to remove them. They are showing wear already after only one year. Unfortunately, the carpet selection has failed to be compatible with multi unit traffic.

 Further, for many years, we have had weekend janitorial service, but have not for the past several years. Residents are often embarrassed as a result of this lack of service service which is of course assumed to be provided in a luxury condominium property.  It appears that those who voice or support concerns of such matters, appreciate a higher level of standards than others.

It is obvious that the caretaker is no longer being directed or adequately supervised to ensure this work is done on a regular basis. For whatever reason, the board nor management say nothing.  Even snow removal on the sidewalk is now being done by others. Just what is our caretaker responsible for? The cost of this caretaker is well beyond reason and yet his services to the building continue to diminish.

Once again, a copy of the caretaker contract should be provided to those who have made the request. The subject of caretaker contracts came up at a recent CCI meeting and fortunately we had residents there participating in the meeting. It was made clear that condominium corporations must provide a copy of the caretaker contract for review upon the request of a resident.

The legal resources available to and from the CCI, are obviously far more qualified than those available from SCC board members. Therefore, their qualified position on the requirement of a Condominium Board to provide its residents with access to the caretaker contract must be respected, NOT REJECTED. It is suggested that the board respect their legal obligations and provide residents upon their request, an opportunity to review this contract in its entirety.