In yet another unduly influenced measure to reduce residential services, the board has advised recently and at the last general meeting, that as some residents are able to use their televisions in place of a monitor, the Corporation will not service, maintain or replace residential security monitors. Obviously, this suggestion is unreasonable in that it is neither possible nor practical for many residents.This is of course, a most disrespectful inconvenience to residents.
Once again, the Handbook (updated in 2012) as provided to each resident, clearly advises residents of the building`s security system which includes the montiors as a necessary component to this system. This system has proven to provide vital security to the building since its inception. The following is an excerpt from the handbook of the building:
b) SECURITY
For the residential section, an electric door lock at the lobby is connected to each unit by telephone and viewed on a 9” monitor located in each unit.
For security purposes, ensure you know the person entering via your monitor. At the door, do not allow entry to any one you do not know without their having contacted a resident.
c) ENTRY SYSTEM
The front entry door lock is operated from your telephone. A visitor dials your number as listed on the directory in the vestibule. If your phone is not in use, the call will ring as two short rings. Answering your phone allows you to make contact with the visitor.
To unlock the door, press ‘6’.
Voice contact with people in the lobby is only possible if they dial your listed number. If you are not home and have an answering machine, they can leave a message.
If your phone is in use when a visitor dials up, a short beep will be heard on your phone. Dial ‘3’ to retain the phone caller and answer the visitor. Dial ‘6’ to open the door. After the door tone stops, resume your telephone call.
To refuse entry, do not press ‘6’ after answering the phone. Simply hang up.
Always use your monitor to check calls from the lobby. DO NOT OPEN THE DOOR WITHOUT MAKING VISUAL CONTACT WITH THE CALLER.
For security purposes, ensure you know the person entering via your monitor. At the door, do not allow entry to any one you do not know without their having contacted a resident.
This security system, is included in the registered plan, and has clearly been relied upon and considered by residents as an essential service since the inception of the building. The registered plan of the building, clearly illustrates this inclusion within the security infrastructure of the building. Any such suggestion of change to the registered plan requires a special resolution.
To simply remove the monitor as part of this security system infrastructure, because NON RESIDENTS have suggested it as a cost saving measure, is simply not acceptable to residents.
The board is hereby requested to respect and in turn address the interests and entitlements of residents as per the bylaws, regulations and the registered plan of the Corporation.The undue influence of non residents in such matters and their obvious bias, will not be tolerated by residents.
Residents are certainly questioning the residential members of our board who apparently are yet once again, prepared to simply follow along with this most inappropriate suggestion of non residents for the removal of a most vital and long established security service to their fellow residents.
It is time for a clear demonstration by board members to respect these entitlements of residents. All residents, must be assured that they have in fact purchased a unit subject to established services as per the registered plan of the Corporation.
Immediate repair or replacement of any faulty component of our security system including monitors, is hereby requested of the board. Security will remain in jeopardy until this has been completed.